Telephoning

At Benjarong Company

Customer: 081-908-7052

Officer: Hello

Customer: Hello, Is this Benjarong Company?

Officer: Yes, please Can I help you?

Customer: I would like to order teacup set of Benjarong.

Officer: Wait a moment. I will move to sales department.

Customer: Ok, thank you.

Sales department

Seller: Hello sales department. Can I help you?

Customer: I would like to order Benjarong.

Seller: Which product do you want? My company export around the word?

Customer: Oh yeah! I’m from China. I want to order teacup set please.

Seller: How many set do you want?

Customer: Three sets. What size do you have?

Seller: Umm… small and big set.

Customer: How much of each set do you have?

Seller: Small set is 1,2000฿ and big set is 20,000฿ and Which design include basic element do you want such as a rose, a lotus flower and symbols.

Customer: I need to order one big set, two small set and a lotus flower design all three set please. How much does it cost?

Seller: 44,000฿. Where can I send my product and what is your name?

Customer: At Thanglong Company and my name is Bhami. I will transfer money to another three hours.

Seller: Okey. My product will send to you in two days. If you had get my product already. Please ringback to me for confirm my system and Please check you product again.

Customer: Ok. I will ringback to you and check my product, thank you.

At Thanglong Company

Seller: Hello. Is this Benjarong Company. Can I help you?

Secretary of Bhami: Hello I’m represent of Bhami who order your Benjarong two days ago.

Seller: Yes I’m remember

Secretary of Bhami: We met a problem of you product because it was broken between the product was transferring. You have to responsible.

Seller: Ok. My company will responsible sure. I will sent a new product for you in two days and I will sent free one tea cup set for apologize.

Secretary of Bhami: Ok, thank you. I will suggest you that you should be careful when you transfer more than this.

Seller: Thank you for your suggest. If you have a problem again. I’m pleasure to help you. Bye